LAFAYETTE, CALIF. – July 19, 2010– TechExcel, Inc., a leading provider of IT Service Management (ITSM) software, will showcase its ServiceWise U solution suite at Campus Technology 2010, taking place July 19 – 22, 2010 at the Seaport World Trade center in Boston, Massachusetts. The company will share how its ITSM solution supports successful universities and educational institutions throughout the world.
TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management. ServiceWise U provides a set of pre-configured help desk and ITIL solutions from the TechExcel Service Suite that are tailored specifically for the digital campus. It helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, integrated knowledge management and dedicated student self-service portal. The powerful features and the ease of maintenance make ServiceWise U a powerful solution for University and College systems worldwide.
“TechExcel’s presence at Campus Technology 2010, speaks to our commitment of providing feature-rich and benefit-oriented solutions to the education sector,” said Tieren Zhou, founder and CEO for TechExcel. “ServiceWise was architected to provide totally configurable help desk and IT service solutions. The challenge for universities, that need high-end enterprise ITSM solutions, is that these same solutions often require extensive effort to maintain and are unpredictably expensive for total cost of ownership – ServiceWise U is the smart alternative.”
TechExcel has successfully helped several universities including University of Princeton, East Caroline State University, and University of Berkeley to switch to TechExcel’s ServiceWise solution to manage their help desk and total IT service processes with a much lower and controllable cost of ownership. For more information on ServiceWise U, visit https://techexcel.com/solutions/education.
TechExcel will be exhibiting at booth #446 on the […]