Unravel Problem Management

By |September 11th, 2014|

Problem Management is often thought of when only dealing with the repercussion of incidents. Yet it is one of the hardest processes to implement and to gain momentum in an organization. Problem Management is needed [...]

Unravel Change Management

By |August 13th, 2014|

Are you risking IT System failure due to a poorly planned or lack of a managed plan for change? In IT, change is anything that impacts and changes the IT infrastructure. Learn how to reduce [...]

Agile Made Easy

By |July 23rd, 2014|

As the trend to go Agile continues, you and your team are not alone in determining the best methods to get up and running quickly. Learn how to implement agile techniques so your team can [...]

Unravel Incident Management

By |June 25th, 2014|

System failures and errors are a daily occurrence for many IT professionals. Minimize outages and restoring service operations as quickly as possible is the goal of any IT professional manning a help or service desk. [...]


By |May 7th, 2014|

STAREAST is the premier event for software testers and quality assurance professionals—covering all your testing needs with 100+ learning and networking opportunities.