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TechExcel DevSuite 9.2 Boosts Enterprise Agility

LAFAYETTE, CALIF. – March 26, 2013 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, today announced general availability of DevSuite 9.2, their integrated platform for project planning, issue tracking, task tracking, and quality management.

DevSuite 9.2 introduces a new version of the DevTrack Windows Client application for advanced users. Requested by customers worldwide, this powerful new Windows based user interface adds many functions to enhance productivity. DevSuite 9.2 also includes MyDevSuite support for iPad and Android tablet users without the need to install additional servers. DevSuite customers can now use the mobile device native user interface for online and offline access to DevTrack tasks, DevSpec requirements, and for knowledge documents.

Based on patented technology, DevSuite 9.2 introduces Idea and IdeaBook support to manage knowledge, documents, image, video, and other digital assets. IdeaBook provides a powerful way to create online books using MS Word and Idea conversion. This technology converts MS Word documents to ideas “on the fly” for effective user guide and online help authoring.

TechExcel will host a live webinar showcasing how DevSuite 9.2 can be used to integrate Requirements and Quality Management with Agile and waterfall development on April 11, 2013 at 11:00 AM (PDT). Registration for this one-hour event is at https://www2.gotomeeting.com/register/889614802.

“TechExcel is dedicated to improving our customer’s experience with an enterprise level ALM solution that sports “best of breed” functionality and a user interface optimized for ease of use and productivity.” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “DevSuite 9.2 continues this commitment by providing two major enhancements. User interfaces specifically designed for Web, Windows Client, iPad, and Android Tablet users as well as IdeaBooks that provide a […]

By |March 26th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel DevSuite 9.2 Boosts Enterprise Agility

Better Software Conference West

Discover the Better Software Conference West and you’ll become a better, more informed software professional with an outward, customer-focused view of development. Learn about the latest tools, trends, and issues regarding project management, people and teams, software testing and QA, software requirements, process improvement, metrics, design, and architecture.

By |July 9th, 2012|Categories: Events, News|0 Comments

DevSuite Multi-site for Geographically Distributed Teams

Director of Product Management, Jason Hammon will demonstrate how TechExcel’s DevSuite Multi-site architecture enables collaborative and flexible agile development across teams.

Modern software development involves multiple teams located across the globe. With built-in Multi-site support, DevSuite 9.0 enables globally distributed teams to work and collaborate

as if co-located by providing each team with a local server from which they can perform all their tasks. This server automatically syncs all changes with a System Master Site. Enabling

LAN-speed over the WAN for daily operations like viewing and editing tasks, reporting, and downloading design documents. This can easily save 20+ minutes a day per team member.

When totaled throughout the year, this becomes a significant cost saving as well as leading to gains in productivity and quality.

The DevSuite Multi-site architecture also provides 24×7 availability and can easily scale by adding additional servers to meet the increased demand for processing power or distribution.

By |July 9th, 2012|Categories: Events, News|0 Comments

What’s new in DevSuite 9.0

Watch the Recorded Webinar Now

Senior Product Manager, Alex Perec will demonstrate all new features and enhancements of DevSuite 9.0 in detail.

The latest version of DevSuite features:

  • Multi-site support for globally distributed development
  • MS Word integration for requirements and specifications
  • Full application lifecycle traceability
  • Sprint planning views
  • Native iPad and Android tablet applications
  • DevSpec Light and KnowledgeWise Light available for existing DevTrack users
By |July 9th, 2012|Categories: Events, News|0 Comments

TechExcel Unveils MyDevSuite for iPad and Android Tablets

LAFAYETTE, CALIF. – June 11, 2012 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, today announced a new tablet application for DevSuite, the company’s integrated platform for requirements management, implementation tracking and quality management. MyDevSuite is an add-on module that enables DevSuite users to access requirements, tasks and bugs anytime, anywhere via their iPad and Android tablets. A webinar demonstrating the features and benefits of MyDevSuite will be held on Wednesday, June 27, 2012. Registration for this free, interactive presentation is available at https://www2.gotomeeting.com/register/512923602.

“Development teams frequently need to perform tasks, check the status of projects, or communicate with other teams members when they are away from their computers,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “With simplified ALM applications running natively on iPad and Android tablets, MyDevSuite helps development organizations remain productive when team members are out of the office.”

The rapid adoption of smart mobile devices is changing the way organizations accommodate how employees work. MyDevSuite leverages this growing trend to ensure projects stay on track and help maximize developer productivity.

With MyDevSuite installed on their iPad and Android tablets, users can see all their development releases, milestones, and sprint folders as well as the tasks assigned under each development milestone or sprint. Requirement documents are also automatically converted into easy to read PDF or image formats that can be viewed and synchronized with audio recordings. Users can also easily record a document voiceover and synchronize it with annotations and page/position/mouse movements.

MyDevSuite also includes integrated Kloud meeting capabilities for real-time communication and collaboration across smart mobile devices. Users can share screens and audio presentations with other users, allowing them to view requirement documents and actions/annotations […]

By |June 11th, 2012|Categories: News, press releases 2014 & before|Comments Off on TechExcel Unveils MyDevSuite for iPad and Android Tablets

TechExcel Named SD Times 100 Winner for Fourth Consecutive Year

LAFAYETTE, CALIF. – June 8, 2012 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, has once again been named to the 2012 SD Times 100 for its leadership and innovation in the ALM market. This is the fourth consecutive year TechExcel has won the award recognizing key companies driving the art of software development.

“The software development industry has always been competitive, and this year’s difficult horse-race showed that there’s more than one way to thrive in challenging economic climate” said Alan Zeichick, Co-Founder and Editorial Director of BZ Media’s SD Times. “When calling the winners of the 2012 SD Times 100, the editors carefully considered each organization’s products and services, industry thought leadership, and reputation with enterprise development managers. Thanks to companies like TechExcel, software developers always know the winning ticket.”

“We are proud to once again be recognized for our contributions to the software development industry,” said TechExcel President and CEO Dr. Tieren Zhou. “This year’s award reflects our continued commitment to offering a complete suite of integrated tools that can be customized to adapt to any development methodology and provides a full, holistic view of ALM that increases the value output of an enterprise.”

Judged by the editors of SD Times, the SD Times 100 recognizes the top innovators and leaders in multiple software development industry areas. Winning criteria included considering each company’s technology offering, how they advanced the software development industry, and reputation and buzz generated within the industry.

The 2012 SD Times 100 was published in the June 2012 issue of BZ Media’s SD Times and is available online at https://sdt.bz/36641.

About SD Times

[…]

By |June 8th, 2012|Categories: News, press releases 2014 & before|Comments Off on TechExcel Named SD Times 100 Winner for Fourth Consecutive Year

A Customer Support Portal to Rely On

IRely makes a wise choice with TechExcel’s CustomerWise

By Leonard Klie – June 2012

View original story

An enterprise software provider for the management of commodities from farm to fork, iRely serves organizations that handle the origination, trading, manufacturing, and distribution of commodities. Headquartered in Fort Wayne, Ind., it has about 400 customers in the agribusiness, petroleum, trading, risk management, manufacturing, and retail industries. It has five other offices throughout the United States, one in the United Kingdom, two in India, and one in the Philippines.

The company was receiving, on average, about 1,600 technical support cases a month, but customers had no visibility into where their cases were in the queue and when they could expect them to be resolved. IRely’s own visibility wasn’t much better. Any changes or updates had to go through a complicated manual process with multiple phone calls, interfaces, applications, and departments involved.

So in January 2010, the company decided to replace its homegrown customer service and support system.

CustomerWise helps automate and streamline help desk activities with configurable workflows, process approvals, email integration, project management, integrated knowledge management, and the availability of customer self-service through a customer Web portal.

The system provides a single point of contact for customer requests and submitted incidents and the ability to automate reminders and review the approval of incidents and requests. It can be integrated into most CRM, help desk, defect tracking, and test management applications, and brings together Web, wireless, and client/ server technologies.

By switching to CustomerWise, iRely was able to integrate billing into the primary system and move from monthly to weekly billing. Additionally, the company reduced the number of agents from six to four, gained full visibility into the production […]

TechExcel Announces DevSuite 9.0 Designed Specifically for Distributed, Multiple Methodology Development

LAFAYETTE, CALIF. – April 16, 2012 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, today announced the availability of TechExcel DevSuite 9.0, the latest version of the company’s award-winning integrated platform for requirements management, implementation tracking and quality management. New features and enhancements enable collaborative and flexible agile development across globally distributed teams, significantly increasing business agility and improving software quality. With DevSuite 9.0, organizations will see dramatic increases to TCO, ROI, percentage completed on time and within budget, and customer satisfaction from their development projects. A webinar demonstrating the benefits and features of DevSuite 9.0 will be held on Wednesday, April 25, 2012. Free registration is available at https://www2.gotomeeting.com/register/830899330.

“Many businesses like to think they are running an Agile development shop, but the reality is they are likely running something more Agile-ish,” said Randy Hearn, Senior Research Analyst, Info-Tech Research Group. “This is where solutions like DevSuite come into play. They don’t lock you or your team into an Agile Box or a Waterfall Box, they allow you to run projects your way. ALM solutions provide the means to communicate across your extended teams, no matter how big you are, or how distributed your team may be. Since communication is critical to any project success, using ALM tools such as DevSuite your project teams will have better knowledge transfer and be more informed which results in higher quality products and productivity from your team.”

“Our goal is to help our users achieve a balanced and sustainable development environment that encourages teamwork, promotes self-motivated performance, and manage software projects according to their own unique needs and priorities” said Dr. Tieren Zhou, TechExcel Founder and Chief […]

By |April 16th, 2012|Categories: News, press releases 2014 & before|Comments Off on TechExcel Announces DevSuite 9.0 Designed Specifically for Distributed, Multiple Methodology Development

Fusion 2011

IT executives, business leaders, and service management implementers — UNITE!

Learn how you can leverage service management best practices and innovations like cloud computing, software as a service, and virtualization to bring business value to your organization. Jointly hosted by industry icons itSMF USA and HDI, only FUSION 11 can bring together the greatest minds and the most respected practitioners to facilitate a total immersion experience into today’s most relevant service management topics

By |April 9th, 2012|Categories: Events, News|0 Comments