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Dr. Tieren Zhou to Announce Winner of The TechExcel Best Agile Project at The European Software Testing Awards

LAFAYETTE, CALIF. – November 18, 2013 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, today announced Founder & Chief Software Architect Dr. Tieren Zhou will announce the winner of The TechExcel Best Agile Project at The European Software Testing Awards (TESTA), an independent awards program designed to celebrate and promote excellence, best practices and innovation in the field of Software Testing and Quality Assurance.

 

Award recognizes the best use of an agile approach in a software-testing project

 

Held at the Marriott Grosvenor Square Hotel in central London on November 20, 2013, TESTA 2103 recognizes the individuals, project teams and businesses that are actively involved in the pursuit of technical perfection. The TechExcel Best Agile Project Award honors the best use of an agile approach in a software testing project.  Finalists in the category, which represent the crème de la crème of the testing and QA community, include Sopra Group & Student Loans Company, Datacastle, and Lloyds Banking Group in partnership with Cognizant.

 

Dr. Tieren Zhou is proud to be a member of the prestigious judging committee.

“Software quality practices are constantly evolving as organizations ranging from startups to Fortune 1000s see agile as a competitive advantage in helping deliver innovative products and services to their customers more quickly.  TESTA recognizes these practices and acknowledges the outstanding achievements of quality assurance teams.  As a leading supplier of quality management solutions, I am delighted that TechExcel can be an integral part of these awards.”

 

About TechExcel                                                                                                                    

TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today’s business processes. A leading provider of integrated IT service management, customer support and application lifecycle management solutions, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide […]

By |November 18th, 2013|Categories: News, press releases 2014 & before|Comments Off on Dr. Tieren Zhou to Announce Winner of The TechExcel Best Agile Project at The European Software Testing Awards

TechExcel Hosts Hybrid Agile Software Development Training November 22 in London

Complimentary SpecDD Master Certification Class Teaches Effective Integration of Requirements and Quality Management with Agile Development

 

LAFAYETTE, CALIF. – November 12, 2013 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, is offering hybrid Agile development training on Friday, November 22, 2013, from 9:00 AM – 5:00 PM (GMT), at Regus, Kensington Olympia, 72 Hammersmith Road, London, W14 8th.  Presented by TechExcel CEO and President and SpecDD Founder Dr. Tieren Zhou, attendees will learn how to build a scalable quality management model that truly integrates with agile processes, how to run projects more effectively across multiple and distributed teams, and how requirements and specifications can be utilized to increase traceability.  Additional information and registration is online at https://techexcel.com/email/specdd/specdd_for_uk.html.

 

Why Attend

Pure agile methods in real world projects have proved to be insufficient in many areas, including no support for total traceability, no model to integrate QA teams with development teams, no clear model for multi-team large agile projects, and no systematic way of improving team’s innovation as requirement level understanding and communication are often neglected.  This is why 70% of Agile teams mix practices from agile and traditional methods.

 

SpecDD (Specification Driven Development) is a hybrid agile methodology to manage both agile and none agile projects with a same set of development principles. Founded by Dr. Tieren Zhou, SpecDD aims to enable development teams to implement agile development methods with fully integrated requirements and quality management practices.

 

 

This workshop will present an overview of the SpecDD process model and its framework and show attendees how to successfully implement a more scalable hybrid agile method and how requirements and quality management can be integrated with agile practices, without compromising the agile simplicity and its promise […]

By |November 12th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel Hosts Hybrid Agile Software Development Training November 22 in London

SpecDD: The hybrid agile method

By Tieren Zhou – September 24, 2013

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Agile is the most widely accepted and practiced development methodology today. Interestingly, agile has gained its popularity not by replacing other methods, but by fusing with them. Real-world agile project success has proven the future of agile is going be a hybrid agile methodology.

SpecDD is a requirement-centric hybrid agile development methodology. It is designed to provide a single framework to manage both agile and traditional projects within a set of principles.

Requirements in SpecDD are represented with requirement epics, MS Word epics, specs, and document attachments. Specs are the normalized requirement items used to quantify requirements. Identical to Scrum, the development project implementation in SpecDD consists of a set of continuous iterations, with each iteration designed to convert a set of committed items to the working software.

Unlike pure agile, however, SpecDD includes models to represent the requirement and QA testing processes. Requirements are used to populate the product backlog and the development sprint workload. QA test cases are created before, during and after the development iterations. To make the QA testing practice scalable, an independent QA team is recommended to work with agile teams to perform testing within development sprints as well as total regression testing.

What is SpecDD?
SpecDD provides a framework for teams to practice agile, but with guidelines to mix agile functions with traditional project-management best practices.
• Requirements are represented as artifacts above the product backlog. Requirements are retained while product backlog items are consumed to generate the working software.
• Requirements are linked with QA test cases that can be created and improved before, during and after development sprints.
• A development sprint in SpecDD generates two deliverables: the improved working software, […]

By |October 17th, 2013|Categories: in the news 2014 & before, News|Comments Off on SpecDD: The hybrid agile method

TechExcel to Present ITIL Tips For The Service Desk at Fusion 13

Session covers how companies can integrate ITIL best practices to optimize their ITSM operations

LAFAYETTE, CALIF. – October 16, 2013 – TechExcel, Inc., a leading provider of IT Service Management and customer support software, announces Operations Director Rickard Jonsson will speak at Fusion 2013 in Nashville, TN about how business can leverage ITIL best practices to get the most our of their help desk and effectively transform the IT operation into a strategic business function.

With more than 15 years experience in the service desk industry, Jonsson will present “ITIL Tips for the Service Desk,” an industry insight identifying the top ten ITIL tips to deliver consistent, fully-integrated ITSM operations to internal and external customers. This session, which is part of the Fusion 13 lineup, is geared towards managers, directors, and C-level executives struggling to refine and restructure their IT service operations to successfully conform to ITIL best practices.

Who: Rickard Jonsson, Operations Manager at TechExcel
What: Fusion 13 Industry Insight Session 208 – “ITIL Tips For The Service Desk
Where: Gaylord Opryland Convention Center, 2800 Opryland Drive, Nashville, TN 37214
When: Monday, October 21, 2013, 11:30AM – 12:30PM CDT

By |October 16th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel to Present ITIL Tips For The Service Desk at Fusion 13

Compliance with Medical Development Standards using DevSuite

Normally achieving compliance with standards like IEC 62304, FDA 21 CFR Part 11 and the FDA General Principles of Software Validation would require sorting through mountains of documentation and acquiring costly point solutions. TechExcel’s DevSuite saves you from all this by providing a simple solution to manage the entire lifecycle of your medical device software development.

TechExcel provides a pre-built work template that enables new teams to become compliant as quickly as possible. We also have specific features designed to meet the needs of each standard.

Come join us in this one hour webinar with our product managers Prince Huang and Vineet Argawal on how to achieve compliance with medical development standards.

Learn More

By |October 10th, 2013|Categories: Events, Past Events|Comments Off on Compliance with Medical Development Standards using DevSuite

Setting and Exceeding expectations: Using Service Level Agreements

Join us for as ServiceWise product managers discuss the benefits of using Service Level Agreements (SLA) within ServiceWise/CustomerWise.

Help your organization manage your customers’ expectations. IT organization also benefit from a clearer picture of what the users need, the ability to balance and adjust their resources to meet those expectations, as well as explicitly detail the costs associated with any given level of service.

A Practical Guide to Implementing SLAs

 

By |July 21st, 2013|Categories: Events, News, Past Events|Comments Off on Setting and Exceeding expectations: Using Service Level Agreements

Adding Requirements to your Development Process: What’s new in DevSpec

Product Manager, Vineet Agarwal will demonstrate the benefits of utilizing the requirement management features in DevSpec and DevSuite. This 45-minute presentation will also discuss the following items:

  • Establishing multi-level relationship tree amongst requirements
  • Requirement planning with product roadmap
  • Managing multi-level requirements using MS Word-addin
  • Integrating requirement management with product backlog
  • Assigning requirement and product backlog to development sprint for agile and milestone, for non-agile projects.

By |July 21st, 2013|Categories: Events, News, Past Events|Comments Off on Adding Requirements to your Development Process: What’s new in DevSpec

TechExcel Named to SD Times 100 for Fifth Consecutive Year

Recognized for Leadership and Innovation in Application Lifecycle Management and Development Tools


LAFAYETTE, CALIF. – June 14, 2013 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, has been named to the SD Times 100 2013 for its leadership and innovation in the ALM and development tools market. This is the fifth consecutive year TechExcel has won the award recognizing key companies driving the art of software development.

“We are proud to be recognized once again for our contributions to the software development industry,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “The award this year reflects our commitment to helping developers be more productive, enhancing communication and collaboration across distributed teams, and increase an organizations ability to be more Agile.”

Judged by the editors of SD Times, the SD Times 100 recognizes the top innovators and leaders in multiple software development industry areas. Winning criteria included considering each company’s technology offering, how they advanced the software development industry, and reputation and buzz generated within the industry.

The SD Times 100 2013 was published in the June 2013 issue of BZ Media’s SD Times and is available online at https://sdt.bz/51682.
About TechExcel
TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today’s business processes. A leading provider of integrated IT service management, customer support and application lifecycle management solutions, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide companies with the power and flexibility needed to better manage their business.

Founded in 1995 and headquartered in Lafayette, California, TechExcel maintains over 1,500 customers in 43 countries and regions in the world, including 20% of global top 500 enterprises. For more information, visit https://www.techexcel.com.

By |June 24th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel Named to SD Times 100 for Fifth Consecutive Year

TechExcel Announces ServiceWise and CustomerWise 9.2


LAFAYETTE, CALIF. – June 3, 2013 – TechExcel Inc., a leading provider of IT Service Management and customer support software, today announced the release of ServiceWise and CustomerWise 9.2. The latest release of the company’s helpdesk software (ServiceWise) and customer support solution (CustomerWise) includes new features and enhancements that help enterprises more effectively optimize their IT infrastructure and obtain real-time ROI of their marketing, sales and customer service campaigns. TechExcel will host a live webinar showcasing ServiceWise and CustomerWise 9.2 on June 20th at 11:00 AM (Pacific). To register for this free event, visit https://www2.gotomeeting.com/register/672642426.

“We are dedicated to developing intelligent solutions that help our customers optimize their business processes,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “Integration with Google Analytics takes this even further by enabling them to connect advertising dollars with lead tracking, marketing, and sales efforts to obtain actual ROI statistics and a deeper understanding of their audiences.”

Google Analytics Integration
ServiceWise and CustomerWise now include integration with Google Analytics, enabling users to obtain actual ROI metrics from online forms created using TechExcel FormWise. A web-based add-on module, FormWise allows users to create fully customized online forms and integrate them directly within their workflow processes for streamlined data gathering, lead tracking, and form storage. The integration with Google Analytics enables linking dynamic content to marketing, lead tracking, and sales events to improve customer experiences and boost bottom lines. With each web click activity linked with Google Analytics, data can be viewed per customer, per ticket, and per event to measure conversion rates, sales qualification rates, and verified lead value.

New & Improved Email Announcement for Marketing and […]

By |June 4th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel Announces ServiceWise and CustomerWise 9.2

TechExcel DevSuite Facilitates IEC 62304 and FDA 21 CFR Part 11 Regulatory Compliance for Medical Device Manufacturers


LAFAYETTE, CALIF. – May 20, 2013 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, today announced availability of TechExcel DevSuite for Medical Device Software Development, an industry-proven lifecycle management solution that helps medical device manufacturers bring products to market faster and ensures development processes are complaint with global regulations including FDA 21 CFR Part 11 and IEC 62304.

Streamlining development processes while verifying software quality and complying with strict regulatory requirements is a challenge for medical device companies.  TechExcel helps overcome these challenges with a comprehensive lifecycle management solution that provides end-to-end quality test management; complete traceability and visibility; and supports distributed and multiple methodology development.

TechExcel DevSuite is an integrated platform for project planning, issue tracking, task tracking, and quality management that ensures software is produced consistently and efficiently across the entire software development lifecycle.  TechExcel DevSuite for Medical Device Software Development is a preconfigured system with integrated best practices for achieving and demonstrating compliance with FDA guidelines and medical device industry standards for software development.  System features include:

  • Built-in configurable templates for FDA and IEC compliance
  • Out-of-the-box support for FDA General Principles for Software Validation
  • End-to-end software defect prevention, verification and validation
  • Full traceability for all artifacts through the entire SDLC
  • Complete transparency with on-demand reporting and traceability metrics

“The toughest challenge facing medical device manufacturers is juggling increased regulatory scrutiny and time-to-market pressures,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect.  “TechExcel DevSuite for Medical Device Software Development provides these organizations with a proven solution for streamlining workflow; increasing productivity and collaboration across multi-site development, operations and administration teams; and is tailored specifically to help incorporate sustainable processes that ensure continuous regulatory compliance.”
Companies worldwide rely […]
By |May 21st, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel DevSuite Facilitates IEC 62304 and FDA 21 CFR Part 11 Regulatory Compliance for Medical Device Manufacturers