Award-Winning Implementation and Defect Tracking

  • Manage any process or methodology (Agile, waterfall, Regulatory, Hybrid)
  • Powerful Workflow and Task Controls
  • Polished HTML 5 User Interface
  • Out-of-the-box integration with standard SCM tools
  • Email notifications and SMS alerts
  • Starts at $1000 for the first 10 users
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TechExcel services more than 1,500 customers worldwide

Key Benefits

Key benefits

  • Rapid Return on Investment (ROI): with the combined power, flexibility, ease-of-use, and competitive pricing, DevTrack gives you the best value.
  • Increase developer satisfaction with subscription notifications and better process control
  • Fast deployment with easy installation and automated upgrades.
  • Intuitive user interfaces reduces training time and gets users up to speed faster.
  • System customization to suit individual demands: easily configured workflow rules that can be changed to control the business processes based on your organization's mission.
  • Resolve issues efficiently with greater teamwork and collaboration between different users, teams, and even customers.
  • Ensure no bug ever falls through the cracks with auto-routing and escalations.
  • Universal access to DevTrack Web from any location using almost any browser.

Features Overview

  • Easily customize DevTrack forms and fields using point-and-click operations from a simple Graphical User Interface (GUI) to fit unique business requirements.
  • Design sophisticated workflow rules to control important business processes including issue states and status transition.
  • Define an unlimited number of roles to ensure that information is secure.
  • Administrators and project managers can control individual user access to pages and fields based on their role or issue status.
  • Automatically route issues to appropriate users when an issue is created or forwarded. Issues that are open too long, past due, or stagnant, can also be automatically escalated to notify appropriate engineers or issue owners.
  • Send email notifications through an extensive list of triggers and recipient choices. A subscription-based notification system cuts down on unwanted emails.
  • Create and assign subtasks to different team members to help track and resolve parent work items and issues. Status changes on a parent issue can automatically trigger the creation of pre-defined sub-issues.
  • A secure, personalized web portal where Beta customers can submit, track and update issues. They can also create and assign sub-issues.
  • Import and authenticate users from Active Directory or other LDAP sources for single sign-on.
  • Integrated knowledge base and document management means that information needed is always a search away.

VersionLink: Integration with popular SCM tools

VersionLink provides modules that integrate DevTrack with popular SCM (source code management) tools. This allows you to tie source code files and check-in/check-out operations to DevTrack work items and defects. Click the logos to view details:

Perforce Subversion Microsoft TFS Eclipse Accurev