TechExcel Announces DevSuite 10.1

Latest Release Improves Communication and Collaboration between Developers and Project Stakeholders

 LAFAYETTE, CALIF. – April 26, 2017 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, today announced the release of DevSuite 10.1.  This latest release of the award-winning ALM platform enables developers and project stakeholders to better communicate and collaborate throughout the entire development lifecycle, resulting in faster delivery of higher quality products. A webinar highlighting DevSuite 10.1 is scheduled for April 27, 2017 at 11 AM (PDT).  Click here to attend the live event.

“Large scale development projects frequently get delayed or go over budget due to the lack of effective communication and collaboration amongst project stakeholders and distributed development teams,” says Jason Hammon, Director of Product Management at TechExcel. “DevSuite makes it easy for everyone involved in planning, development and testing processes to work together, in real-time, to deliver quality products that are bug free and include the most current features and functionality required.”

Project stakeholders are often only involved at the beginning and end of a software project and, in most environments, Development and QA teams are globally distributed.  These self-organizing teams typically utilize different tools to communicate and collaborate within their siloed environments.  This creates debilitating bottlenecks that cost organizations both time and money.

DevSuite provides an integrated architecture that promotes cross-functional teamwork and ensures everyone is working together and shares the same final target – delivering a high-quality product that satisfies the necessary requirements. Users can easily attach documents and add comments that speeds problem resolution and encourages idea sharing.  With real-time communication and collaboration; as well as, drag-and-drop document sharing and commenting, DevSuite eliminates common bottleneck problems and improves team efficiency and productivity for rapid delivery […]

By |April 26th, 2017|Categories: News, press releases 2017|Comments Off on TechExcel Announces DevSuite 10.1

TechExcel Listed as a Market Pillar in Info-Tech Research Group’s 2017 Mid-Market Service Desk Vendor Landscape

LAFAYETTE, CALIF. – April 12, 2017 – TechExcel, Inc., a leading provider of IT Service Management and customer support software, is pleased to announce it has been listed as a Market Pillar in Info-Tech Research Group’s Mid-Market Service Desk Vendor Landscape for demonstrating a highly customizable solution that offers excellent automation capabilities between several core ITSM functions.

Info-Tech’s Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and strategy for the enterprise, Info-Tech’s Vendor Landscapes showcase the contribution of exceptional vendors in a particular category.  In this report, Info-Tech evaluated the top 13 competitors in the service desk market:  Agiloft, BMC FootPrints, BMC Remedyforce, Freshservice, ManageEngine, Monitor 24-7Samanage, Quest KACE, Samanage, ServiceNow Express, SysAid, TeamDynamix, TechExcel, and Vivantio.

“As organizations increase their technical solutions to improve business functions, the need to access tools that will do more than just track incidents and service requests is a must,”  Michel Hebert, Ph.D., Research Director and Executive Advisor – Infrastructure at Info-Tech Research Group states in the report. “TechExcel should be on the shortlist for any organization that is looking to improve processes not only within IT, but also throughout the entire organization.”

“We are pleased to be identified by Info-Tech Research Group as a Market Pillar in the marketplace and to have scored highly in product architecture, features and affordability,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “ServiceWise provides everything required for effectively managing all IT business processes, improving the support and experience of internal customers, and transforming departments into strategic assets capable of generating ROI.”

ServiceWise is a comprehensive ITSM platform with out-of-the-box configurations based on ITIL best practices for Incident, Problem, Change, and Configuration management.  In addition […]

By |April 12th, 2017|Categories: News, press releases 2017|Comments Off on TechExcel Listed as a Market Pillar in Info-Tech Research Group’s 2017 Mid-Market Service Desk Vendor Landscape