About TEBlogger

This author has not yet filled in any details.
So far TEBlogger has created 111 blog entries.

TechExcel Wins SD Times 100 Award Three Years in a Row

LAFAYETTE, CALIF. – July 18, 2011 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, has been named to the SD Times 100 for its leadership and innovation in the ALM market. This is the third consecutive year TechExcel has won the award recognizing key companies driving the art of software development.


“We are honored the editors of SD Times have once again recognized TechExcel as an innovator and influencer in the software development industry,” said TechExcel President and CEO Dr. Tieren Zhou. “This year’s award reflects our continuing commitment of providing solutions that support any development methodology and give organizations the flexibility to optimize their existing management and development processes according to their own unique needs and priorities.”


Judged by the editors of SD Times and published annually since 2003, the SD Times 100 recognizes companies, non-commercial organizations, open source projects and other initiatives for innovation and leadership in multiple software development industry areas. The complete list for 2011 is available online at https://www.sdtimes.com/link/35592.

About SD Times

BZ Media LLC® (www.bzmedia.com) is a high-tech media company combining the best of print and Web-based publishing, offering industry-leading magazines, newspapers, Web sites and conferences.SD Times®, the flagship of BZ Media, is the twice-monthly newspaper of record for the software development industry and reaches more than 60,000 subscribers in 131 countries. Addition information is available online at www.sdtimes.com.

By |July 18th, 2011|Categories: News, press releases 2014 & before|Comments Off on TechExcel Wins SD Times 100 Award Three Years in a Row

TechExcel Announces ServiceWise and CustomerWise 8.7

LAFAYETTE, CALIF. – June 13, 2011 – TechExcel, Inc., a leading provider of IT Service Management and customer support software, today announced the release of ServiceWise 8.7 and CustomerWise 8.7. New features and enhancements further automates repetitive tasks and processes and improves searching and collaboration between support teams and their customers. Additionally, the release has an improved user interface and includes automatic priority matrix calculations in conjunction with automated ticket allocation.


“Today more than ever it is important for support organizations to automate as much as possible to meet financial targets. Versions 8.7 of our IT Service Management and customer support software help organizations improve ROI on the support operation.” said Tieren Zhou, Ph.D., CEO and Chief Software Architect at TechExcel. He continued, “We’ve added automation together with business intelligence that improves return on investment within IT and Customer Support and adds value to both new and existing installations.”


TechExcel is dedicated to developing software solutions with built-in business intelligence that can be configured by the users to optimize their business processes. By providing integrated CRM, help desk, defect tracking and test management applications, TechExcel integrates Web, wireless, and client/server technologies to provide companies with the flexibility needed to better manage their business.


TechExcel will host a live webinar on June 23rd entitled, Transitioning the Traditional Help Desk into Self-Service Service Desk, which will have a segment highlighting features in version 8.7. ServiceWise and CustomerWise on-demand Web presentations and personal demonstrations are also available now. Call 800-439-7782 extension 5 or visit www.techexcel.com for more information about TechExcel offerings and […]

By |July 13th, 2011|Categories: News, press releases 2014 & before|Comments Off on TechExcel Announces ServiceWise and CustomerWise 8.7

TechExcel Launches DevSuite 8.3 with DevSuite Web

LAFAYETTE, CALIF. – January 31, 2011 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM), has announced the release of DevSuite version 8.3. This ground breaking release provides a complete and integrated platform for integrated requirements management, project planning, development tracking and QA testing. While each of these software development lifecycle modules were previously accessible via individual Windows and Web clients, now all of the DevSuite ALM tools can be easily accessed through a single sign-on portal, DevSuite Web.


“The DevSuite Web enhancement to our ALM suite provides development teams with a high-caliber web portal for complete access to all our tools’ features via a powerful online interface.” said Tieren Zhou, TechExcel CEO and Chief Software Architect. “Now the entire development process is linked and each team has insight into their portion of the process as well as how it affects and is affected by other projects. Additionally, version 8.3 improves the usability, look and feel of the Web user interface by adding layered pop-up dialog boxes, right-click menus and drag-and-drop functionality to provide a software solution that is easy and enjoyable to use.”

Both Agile and Non-Agile Teams Benefit from DevSuite:

TechExcel continues to respond to the trend of how development teams are adopting Agile methods. “We have learned from our own customers that as teams become Agile, they are adapting Agile processes to fit their needs. We believe ALM solutions must mature to meet the

demands of […]

By |January 31st, 2011|Categories: News, press releases 2014 & before|Comments Off on TechExcel Launches DevSuite 8.3 with DevSuite Web

TechExcel updates DevSuite ALM

By Victoria Reitano – January 24, 2011

View original story

TechExcel next week will release its new DevSuite application life-cycle management solution. DevSuite 8.3 allows developers to log in to the programs in the suite, such as DevSpec, DevPlan, DevTrack, DevTime and DevTest, via a Web-based user interface (DevSuite Web), which provides a single sign-on for all programs in the suite.

According to Tieren Zhou, CEO and chief software architect at TechExcel, the product suite also allows for agile and non-agile teams to work together throughout the application life cycle.

“All members of the team see the same Web-based user interface,” he said. He added that “development teams are blending practices from agile and traditional practices,” and that now this is something that can be tracked and monitored through DevSuite 8.3.

Scott Ambler, chief methodologist for IBM Rational, said agile methods are being used together during production by a variety of companies. These companies, he added, don’t even realize they are blending technologies at first.

“Some customers that have experiences [with agile] always combine into [a method] that looks similar across many companies. It’s usually ‘Scrum, but,’ ” Ambler said. He explained that “Scrum, but” is a term used many companies that aim to do the short sprints, daily stand-ups and other items explained in Scrum rhetoric as a way to move toward agile.

“You can do short sprints to produce something of value, and [a company] gets a clear benefit,” he said.

Ambler’s observations in the field show that many are combining a variety of agile and lean methods. Zhou added that traditional methods might be used with projects that have strict requirements or a strict flow, in which case some members of an otherwise agile […]

Agile and ALM: Banded together

By Jennifer deJong – January 19, 2011

View original story

It hasn’t exactly advanced on all fronts, but ALM is inching its way forward, albeit by a circuitous route.

SD Times asked analysts and tool makers how Application Life-cycle Management—the tools and processes designed to track software projects from conception to deployment to retirement—has evolved in the last few years and where it is headed. Three major themes emerged.

First, the central promise of ALM 2.0—better integration between point tools for requirements, coding and testing—never really materialized. Second, tool makers are overwhelmingly positioning their offerings as “Agile ALM.” Second, the term is so pervasive, it’s difficult to separate the “agile” marketing message from actual support for agile practices. What’s more, opinions vary on what “Agile ALM” really means. Third, technologies such as application security and virtualized testing, among others, remain largely outside the ALM process today, even though they are widely recognized to play important roles in how applications are developed and managed.

About that ALM 2.0
The plug-in ALM frameworks designed to let application teams stitch together different tool makers’ offerings without having to code the connections between them did not happen, said Forrester principal analyst David West. These frameworks were a key promise of ALM 2.0, a Forrester Research set of principles that outlined ALM’s future and gained wide backing from ALM tool makers in 2008.

West noted that Eclipse projects such as ALF and Corona, aimed at tool and process integration, have failed. Unless application delivery teams are working in the Microsoft Visual Studio, or Eclipse IDEs, “plug-in support is limited today,” he said.

In the ALM 2.0 era, tool makers were talking about a standard way to link together tools for requirements, coding and […]

TechExcel to Host Live Demonstrations of Agile Studio at Agile Development Practices East 2010

LAFAYETTE, CALIF. – November 01, 2010– TechExcel, Inc., a leading provider of Application Lifecycle Management (ALM) software, will showcase its Agile Studio solution at Software Quality Engineering’s Agile Development Practices East, taking place November 14 – 19, 2010 in Orlando, FL. Visitors to the TechExcel booth #20 will see live demos of the Agile Development platform that empowers organizations to mix elements from multiple Agile and traditional development methods.

 

With Agile Studio, organizations can implement both Agile and non-Agile practices to best support their processes and needs, while still retaining the benefits of a single integrated system across the entire enterprise. With out-of-the-box support for all major Agile methods including Scrum, XP, and test-driven development, organizations can also choose to incorporate elements from traditional development such as resource planning, project management, and defect tracking to best meet their team’s unique needs.

“Agile East is a beneficial event for software developers interested in implementing Agile or optimizing their current processes. The culture of combining education, thought leadership and demo environments is what draws TechExcel back each year as a sponsor. We are happy to showcase our industry tested solutions to Software Quality Engineering and its Agile-savvy readers,” said Tieren Zhou, founder and CEO for TechExcel. “Agile Studio brings TechExcel’s expertise in balancing methodologies – both Agile and traditional – that enables customers to find the right process for each of their development processes. Also, since these methodologies are all on one platform – integration is seamless and ease of configurability means customers are up and running quickly.”

Development organizations unable to attend the TechExcel demos at Agile East can email sales@techexcel.com to set-up a dedicated meeting. Additional information on TechExcel and its award-winning solutions can be found at […]

By |November 2nd, 2010|Categories: News, press releases 2014 & before|Comments Off on TechExcel to Host Live Demonstrations of Agile Studio at Agile Development Practices East 2010

TechExcel to Showcase DevSuite at Gartner 23rd Annual Application Architecture, Development & Integration Summit

LAFAYETTE, CALIF. – November 1, 2010– TechExcel, Inc., a leading provider of Application Lifecycle Management (ALM) software, will feature its DevSuite solution at the Gartner 23rd Annual Application Architecture, Development & Integration Summit, taking place November 15 – 17, 2010 in Los Angeles, CA. Visitors to the TechExcel booth (BB) will see a live demo of the company’s integrated, modular suite of tools for managing every aspect of the application lifecycle.

DevSuite provides a single knowledge-centric platform for both agile and traditional development. Customers benefit from a comprehensive solution that can be deployed as a point system or as the complete fully integrated ALM solution. From requirement traceability to concept; through specification, planning, implementation, testing, and release, DevSuite enables customers worldwide to increase development efficiency, hit release dates, decrease resolution time, and support smarter testing. DevSuite also enables software development organizations, regardless of size, to manage globally distributed development teams efficiently and effectively.

TechExcel also offers a unique approach to connecting ALM and ITSM, bridging the DevOps divide by integrating these two sets of unique processes for a complete development and IT support solution that enables enterprises to streamline and engage across departments.


Organizations unable to attend the TechExcel demos at Gartner’s AADI conference can email sales@techexcel.com to set-up a dedicated meeting. Additional information on TechExcel and its award-winning solutions can be found at www.techexcel.com.


For more information about Gartner AADI 2010 please visit https://www.gartner.com/it/page.jsp?id=838226.

By |November 1st, 2010|Categories: News, press releases 2014 & before|Comments Off on TechExcel to Showcase DevSuite at Gartner 23rd Annual Application Architecture, Development & Integration Summit

TechExcel Sponsors UBM TechWeb’s HDI Live Webinar: Critical Success Factors for Problem Management

LAFAYETTE, CALIF. – October 27, 2010 – TechExcel, a provider of IT Service Management (ITSM) software, will sponsor the upcoming HDI webinar “Critical Success Factors for Problem Management”, presented by Trina Crockett, of Kepner-Tregoe, Inc. HDI (https://www.thinkhdi.com), is a global association for IT service and technical support professionals and the industry’s premier certification body. This live 60-minute presentation will demonstrate how a more strategic, process- and people -driven approach is critical to delivering consistent, high quality problem resolutions.

Key topics this webinar will address include:

  • Overview KT Resolve, Kepner-Tregoe’s ITIL-recognized approach to problem and incident management
  • Identify factors that maximize problem management process adoption and sustain performance improvement
  • Examine the “Performance System” – KT’s model for analyzing, improving, and aligning each component of the service function

As a Kepner-Tregoe, Inc. (KT) consultant, Trina Crockett’s primary area of focus is supporting her clients with the implementation of KT Resolve, Kepner-Tregoe’s ITIL-recognized approach to troubleshooting. She holds an MBA from the University of Texas and a BA in human resources.

This live Webinar will be held on Tuesday, November 16, at 10:00 am PST (1:00 pm EST). It is free to HDI members and $29 for non-members. The presentation is scheduled to last 45 minutes with a question and answer session immediately following. To register and participate in this […]

By |October 27th, 2010|Categories: News, press releases 2014 & before|Comments Off on TechExcel Sponsors UBM TechWeb’s HDI Live Webinar: Critical Success Factors for Problem Management

TechExcel Unveils 10 Simple Rules for Buying a Help desk System

LAFAYETTE, CALIF. – September 21, 2010 – One of the biggest obstacles in optimizing your business is the first step – planning. Whether you are buying for the first time or just replacing your current system, this webinar presented by TechExcel will provide concrete advice on buying and implementing a help desk system. As an added bonus, each rule also outlines the common pitfalls to watch out for, so that you can confidently select and roll out a system that will meet your needs today, as well as offer you vital flexibility for tomorrow.

Key topics this webinar will explore include:

  • Budget and time scales
  • Architecture setup
  • Automation needs
  • Self-service offerings
  • Deployments options
  • and more…

Rickard Jönsson, TechExcel Senior Business Development and Marketing Manager – EMEA, will present this live Webinar on Wednesday, September 29, at 11:00 am PST (2:00 pm EST). The presentation is scheduled to last 45 minutes with a question and answer session immediately following. To register and participate in this event, please visit https://www2.gotomeeting.com/register/934089626

By |September 21st, 2010|Categories: News, press releases 2014 & before|Comments Off on TechExcel Unveils 10 Simple Rules for Buying a Help desk System

TechExcel to Feature DevTest Studio at StarWest 2010

LAFAYETTE, CALIF. – September 15, 2010 – TechExcel, Inc., a leading provider of Application Lifecycle Management (ALM) software, will showcase its DevTest Studio solution at the Software Testing Analysis & Review Conference, taking place September 26 – October 1, 2010 in San Diego, CA. Visitors to the TechExcel booth #7 will see a live demo of the company’s quality management solution that is the choice of leading software developers around the world for tracking and managing their entire quality lifecycles.

DevTest Studio combines the award winning QA test management features of DevTest with the market-leading defect tracking features of DevTrack and TestLink for test automation into one complete solution. DevTest Studio links implementation and testing for a truly integrated development and testing process. TechExcel customers have realized immense benefits from implementing DevTest Studio including reduced development time, greater control over product quality, and increased efficiency by enabling developers and tester to manage shorter deadlines while increasing complexity of contemporary testing challenges.

“TechExcel is delighted to participate at StarWest 2010. Bringing our industry tested solutions to Software Quality Engineering and its readership is an important platform for us to share our expertise in providing complete quality management solutions,” said Tieren Zhou, founder and CEO for TechExcel. “DevTest Studio is a perfect example of TechExcel’s vision to provide a knowledge-centric, integrated agile and quality management ALM platform that utilizes a cross-product modular architecture so that businesses can craft a solution to meet their unique needs.”

Development organizations unable to attend the TechExcel demos at StarWest can email sales@techexcel.com to set-up a dedicated meeting. Additional information on TechExcel and its award-winning solutions can be found atwww.techexcel.com.

For more information about StarWest 2010 please visit https://www.sqe.com/starwest/

By |September 15th, 2010|Categories: News, press releases 2014 & before|Comments Off on TechExcel to Feature DevTest Studio at StarWest 2010