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TechExcel Service Suite Achieves Pink Elephant’s PinkVerifyTM Certification for Compatibility with ITIL Best Practices.

Click here to learn more about TechExcel’s ITIL solutions.

Lafayette, Calif., October 22, 2007 -TechExcel, Inc., a leading provider of help desk, IT service management (ITSM), and application lifecycle management (ALM) software, today announced TechExcel Service Suite 6.5 ITIL Solution Pack has achieved Pink Elephant certification. The TechExcel ITIL Solution Pack is comprised of out-of-box pre-configured processes and a set of applications that meet the certification criteria for PinkVerify – a certification program that gauges compatibility with ITIL best practices. TechExcel Service Suite 6.5 ITIL Solution Pack received the PinkVerify Service Support certification and is aligned with ITIL best practices for: Service Desk, Incident, Problem, Change and Configuration Management.

The IT Infrastructure Library (ITIL) is a well known and widely adopted set of IT service best practices. ITIL best practices focus on better management of all interrelated IT processes, continual improvement on these processes, and aligning IT with overall business objectives. More and more, organizations depend on technology to help align their own complex IT departments with the concepts described in ITIL, which is traditionally technology agnostic. The TechExcel Service Suite ITIL Solution Pack is a software solution designed to manage the complex relationships that exist between various IT processes, activities, users, workflows, and assets.

The PinkVerify certification shows TechExcel’s commitment to providing solutions that meet ITIL and standard IT service management practices. “The TechExcel Service Suite architecture and business process engine are designed to allow you to model and integrate any business process” says Jeff Johnstone, Dir. Sales at TechExcel. He continues “The ITIL Service and Support processes configured within the out-of-box ITIL solution pack illustrates the power of our business process engine and how it may be used to create manageable solutions involving multiple teams, processes, interfaces, […]

By |October 22nd, 2007|Categories: News, press releases 2014 & before|Comments Off on TechExcel Service Suite Achieves Pink Elephant’s PinkVerifyTM Certification for Compatibility with ITIL Best Practices.

TechExcel Named to Software Magazine’s 25th Annual Software 500

Lafayette, Calif. – October 15, 2007 – TechExcel, Inc., the leading provider in unified Application Lifecycle Management (ALM) and IT Service Management (ITSM) software, today announced it has been selected for inclusion on Software Magazine’s Software 500 ranking of the world’s largest software and service providers, now in its 25th year.

The Software 500 is a revenue-based ranking of the world’s largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers and business managers involved in software and services purchasing. Some 37 percent of the 2006 Software 500 companies are privately held. The Software 500 recognizes leaders and innovators in the software industry and is published annually. The complete list is available here:www.softwaremag.com.

“Being recognized as one of the largest software companies in the world is an honor for TechExcel,” said Dr. Tieren Zhou, Ph.D., CEO and Chief Software Architect of TechExcel. “The Software 500 ranking validates the solid growth and expansion into new global markets, including the United Kingdom that we have achieved over the past year. As businesses continue to adopt ALM technologies for greater operational efficiency we remain focused on working with our customers and partners to build technology that delivers innovation tied to sustainable business results.”

“The 2007 Software 500 results demonstrate that growth in the software and services industry was healthy from 2006 to 2007,” said John P. Desmond, editor of Software Magazine and Softwaremag.com. “The top four business sectors this year are System Integration Services/IT Consulting, Application Development, Financial Applications and Security Tools/Systems.”

The ranking is based on total worldwide software and services revenue for 2006. This includes revenues from software licenses, maintenance and support, training and software-related services and consulting. Suppliers are not ranked on their total […]

By |October 15th, 2007|Categories: News, press releases 2014 & before|Comments Off on TechExcel Named to Software Magazine’s 25th Annual Software 500

TechExcel Named to Inc. 5,000 List of Fastest Growing, Private Companies in America

Lafayette, Calif. – August 23, 2007 – TechExcel , the leading provider in unified Application Lifecycle Management (ALM) and IT Service Management (ITSM) software, has been named to Inc. magazine’s list of the 5,000 fastest growing, private companies in America for 2007.

“TechExcel is proud to be included in the Inc. 5,000 list of the fastest growing, private companies in America. This honor reflects the tremendous growth TechExcel has achieved organically” said Dr. Tieren Zhou, Ph.D., CEO and Chief Software Architect, TechExcel, Inc.

By |August 25th, 2007|Categories: News, press releases 2014 & before|Comments Off on TechExcel Named to Inc. 5,000 List of Fastest Growing, Private Companies in America

Easy Bay Business Times Names TechExcel to “50 Fastest Growing Private Companies” List

Lafayette, Calif., August 1, 2007 -TechExcel , the leading provider in unified Application Lifecycle Management (ALM) and IT Service Management (ITSM) software, announced that it was named to East Bay Business Times newspaper’s annual “50 Fastest Growing Private Companies” List for 2007.

The East Bay Business Times gives out its Fastest Growing Private Companies (FAST 50) award annually to 50 companies. This year, the list of 50 companies is made up of two separate rankings: one based on the percentage of revenue growth and the other based on the total revenue growth in dollars.

Qualifying businesses must be located in Alameda, Contra Costa or Solano counties; have been in business for at least three years; and have produced at least $200,000 in revenue since 2003. The Fast 50 winners were honored at a reception on Thursday, July 26, at Golden Gate Fields horse racing track, 1100 Eastshore Highway in Berkeley.

TechExcel, which was ranked 23 out 50, views their Fast 50 award as evidence of their commitment to dramatically grow their client base throughout the Bay Area business community. “We are very honored to be recognized as a leading private company in the East Bay Business community.” said Dr. Tieren Zhou, Ph.D., CEO and Chief Architect, TechExcel.

TechExcel’s application lifecycle management and service and support software solutions are globally deployed by a large number of Fortune 2000 companies.

For more information about how TechExcel solutions are making the business of software development more efficient, see https://www.techexcel.com/.

By |August 1st, 2007|Categories: News, press releases 2014 & before|Comments Off on Easy Bay Business Times Names TechExcel to “50 Fastest Growing Private Companies” List

Top US Electrical Distributor Selects TechExcel Help Desk Management Suite To Manage Desktop Operations

Cedar Rapids, Iowa – July 10, 2007 – Van Meter Industries, a top US electrical distributor, announced today that it has implemented TechExcel ServiceWise over competing solutions to help their IT organization better manage more than 500 PCs across its infrastructure and sister company sites throughout the North Central United States.

Ranked number 38 of all electrical distributors in the US, Van Meter Industries is a 70-year-old industrial distributor with 13 locations throughout Iowa and a partnership with Werner Electric of Minnesota, which has seven branches in Minnesota and Wisconsin. The IT department at Van Meter connects all computers across the company’s 13 Iowa sites as well supports help desk operations at sites in Wisconsin and Minnesota. Being able to manage these computers and ensure security in an increasingly threatening IT environment required the IT staff to seek out a solution that would protect its environment in real-time.

With staff becoming more mobile it is essential for businesses to implement a successful tool to combat increasing security threats and secure even the most remote IT environments. Tracie Henrickson, Help Desk Administrator and Employee-Owner at Van Meter, decided to take a proactive approach to securing her environment by successfully implementing TechExcel ServiceWise. Henrickson and the IT staff at Van Meter evaluated a host of different help desk software product suites, but key features designed to enhance security and IT standards compliance offered from TechExcel solidified the purchasing decision. Key deciding features included real-time monitoring, workflow management, and the ability to remotely control desktops, asset management, and the ability to continually manage software patch updates for security.

“With TechExcel, enterprises can proactively manage, update and protect IT systems centrally,” said Henrickson. “As employee-owners in an industry known for its razor-thin margins, […]

By |July 10th, 2007|Categories: News, press releases 2014 & before|Comments Off on Top US Electrical Distributor Selects TechExcel Help Desk Management Suite To Manage Desktop Operations

TechExcel announces 2007 Users Conference and Training Summit – Call for Papers announced

Lafayette, Calif. – June 4, 2007 – TechExcel, Inc., the leading provider in unified Application Lifecycle Management (ALM) and IT Service Management (ITSM) software, has announced that will be hosting its first Users Conference and Training Summit, to be held October 1 – 5 in San Francisco (https://conference.techexcel.com). The TechExcel Worldwide User Conference and Training Summit is a five-day industry event that will include thought provoking keynote addresses, panel discussions, more than 20 technical and business sessions and workshops.

The complexity of software development and enterprise deployments is rapidly increasing, with the average device sporting over one million lines of code and IT deployments becoming more complex and encompassing multiple operating systems on one network. Today’s most innovative businesses are looking to ALM and ITSM complete lifecycle solutions from award-winning TechExcel to not only address these complexities but to help differentiate themselves and drive value.

“Companies are under increasing pressure to develop more intelligent software and run their networks with the leanest of resources, making ALM a fundamental requirement to efficiently manage the development process and administer distributed networks,” said Dr. Tieren Zhou, CEO and Chief Software Architect at TechExcel. “ALM provides a completely integrated development environment along with the ability to navigate complex networks. TechExcel has stepped up to offer our worldwide customers the ability to more quickly develop products with far greater reliability rates, on budget.”

TechExcel is opening its “Call for Papers” from its customer and partner ecosystem as well as ALM and ITSM leaders. “Our inaugural TechExcel Conference will not only highlight successful ALM and ITSM deployments, but give attendees access to those customers who are innovating their businesses with our solutions,” said Zhou. “We are also giving away chances to win two 2008 […]

By |June 1st, 2007|Categories: News, press releases 2014 & before|Comments Off on TechExcel announces 2007 Users Conference and Training Summit – Call for Papers announced

TechExcel Updates Service Suite 6.5 To Address Help Desk Support Amidst Growing IT Complexity

New ITSM Software Solutions Increase Performance and Efficiency In Help Desk Operations

Lafayette, California, May 15, 2007 – TechExcel, Inc., the leading provider in unified Application Lifecycle Management (ALM) and IT Service Management (ITSM) and Support software, today announced updates and enhancements to TechExcel Service Suite 6.5 specifically designed to increase visibility and provide actionable intelligence for all help desk, asset management and customer support business processes for the distributed enterprise. Service Suite 6.5 addresses the increased complexity in IT by delivering a solution that supports the growing number of applications, devices, and mobility of today’s workforce. Service Suite 6.5 delivers the next level in customer support and business alignment by automating the resolution of routine incidents, improving support responsiveness and providing self service access to support data, all in the interest of customer satisfaction.

TechExcel’s Service Suite 6.5 is an integrated service and support management suite with employee web portal and complete workflow customization capabilities that scales to meet the needs of any size organization. There is support for business rules and processes as well as automation that streamlines IT services and help desk activities with configurable workflow, process management, email notification and knowledge base.

“While there are many ITSM tools on the market today that provide a variety of help desk support features, Service Suite 6.5 aligns traditional service desk support and takes it to the next level with enhanced features to accommodate the needs of the modern IT organization,” said Tieren Zhou, CEO and Chief Software Architect at TechExcel. “Even more important is the connection between customer support and development. The combination of TechExcel Service Suite and DevSuite provide seamless integration so that enterprises have the information needed to improve products and significantly enhance customer satisfaction.”

Service […]

By |May 15th, 2007|Categories: News, press releases 2014 & before|Comments Off on TechExcel Updates Service Suite 6.5 To Address Help Desk Support Amidst Growing IT Complexity

TechExcel CEO Announced as Top 10 Leader by the China Software Industry Association

Tieren Zhou’s innovative Knowledge-centric Application Lifecycle Management concept gaining global ground

Beijing, Lafayette, California April 26, 2007 – TechExcel, Inc., the leading provider in unified Application Lifecycle Management (ALM) and IT Support and Service software, today announced that the China Software Industry Association has named Dr. Tieren Zhou, Ph.D., CEO and Chief Software Architect at TechExcel, as one of the Top 10 Software Leaders at their annual Software Enterprise Awards. Vying for this honor from more than 40 candidates, winners of this prestigious award were based on leadership, technological innovation, value, and contributions to the Software Industry Association.

The six-month selection consisted of an extensive application, peer and technology review process. The selection committee then discussed each applicant’s company and business performance after which finalists were then placed into their final rankings. Dr. Zhou was honored because of his innovative introduction of Knowledge-centric Application Lifecycle Management (ALM) as the standard for software development teams. “I am extremely honored to accept this award,” said Dr. Zhou. “The innovations we have been able to achieve during the past 12 years will help Chinese software companies accelerate growth and confidently step into the international market.”

TechExcel’s ALM solution, DevSuite, is used by leading companies for the development of software including interactive game developers and financial services. Current customers of TechExcel use DevSuite to enable a central core team to design software and outsourced or distributed teams to implement the design.

As current trends indicate, software is increasingly being designed by a central team and then implemented by an outsourced or distributed team. TechExcel DevSuite is built with the best-practice that knowledge – from design documents, to customer requests, detailed functional and behavior maps, and any other information needed to support a feature – […]

By |April 26th, 2007|Categories: News, press releases 2014 & before|Comments Off on TechExcel CEO Announced as Top 10 Leader by the China Software Industry Association

Red Herring Reveals Companies Selected for the Red Herring 100 North America 2007

Award Recognizes the 100 “Most Promising” Companies Driving the Future of Technology

San Francisco, CA, April 4, 2007 – Red Herring today announced that TechExcel, Inc. is a Finalist for the Red Herring 100 Award, a selection of the 100 private companies based in North America that play a leading role in innovation and technology.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout the North American region and identified the top 200 out of more than 800 closely evaluated companies that are leading the next wave of innovation.

“We can see the exciting evolution of the technology sector reflected in the quality and variety of exceptional companies that we had to choose from in putting our list together,” said Joel Dreyfuss, Editor-in-Chief of Red Herring. “It was tough to choose just 200 finalists from such a large list of excellent contenders, and we are very happy with the qualities of the companies we selected as Finalists.”

The winning 100 companies will be announced at the Red Herring Spring event. The CEOs of the winners will present their innovative ideas and technologies to an audience of leading entrepreneurs, financiers and corporate strategists at the event in Monterey, California, on May 1-3 at the Hyatt Regency Hotel. This year’s Red Herring 100 Spring event marks the 10th anniversary of the Red Herring 100 Awards. In celebration, the event will feature keynote addresses from legendary VC investors and CEOs of leading Internet, information, and communications companies. Request your invitation at: https://www.herringevents.com/spring07/index.html

About Red Herring

Red Herring is a global media company which unites the world’s best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news […]

By |April 4th, 2007|Categories: News, press releases 2014 & before|Comments Off on Red Herring Reveals Companies Selected for the Red Herring 100 North America 2007

TechExcel To Showcase DevPlan At 20th Annual SD West Conference

Jolt Product Excellence and Productivity Award Finalist One of Only Six Finalists in Project Management Tools Segment

LAFAYETTE, CALIF. – March 13, 2007 TechExcel, Inc., the leading provider of knowledge-centric Application Lifecycle Management (ALM) software solutions, announced today that it will showcase its DevPlan project planning tool (booth #324) for software development teams at the annual SD West Conference, held March 19 – 23 at the Santa Clara Convention Center. A finalist in the Project Management Tools category of the 2007 Jolt Awards, DevPlan is a component in TechExcel’s DevSuite Application Lifecycle Management (ALM) platform as well as a standalone application and is designed exclusively for Application Lifecycle Management.

DevPlan unites project tracking and issue management, providing managers a much clearer view of a project’s status, as DevTrack issue status and schedules directly roll up into the DevPlan project status and timeline. This integration between DevPlan and DevTrack is especially critical for project planning and implementation and enables teams to communicate more effectively and reduce their cycle times, allowing the right products for the right markets to be developed in the shortest possible time.

DevPlan is one of 106 products to achieve finalist status in the 2007 Jolt Awards, and one of only six to be named in the Project Management Tools segment. The awards, now in their 17th year, are chosen by a highly select group of industry judges. Judges select the finalists based on their audience suitability, productivity, innovation, quality, ROI, risk and flexibility; online reviews, peer reviews, product information and industry buzz are also considered.

TechExcel representatives will be on-hand at booth #324 to give detailed demonstrations of DevPlan and the entire complement of DevSuite products including DevTrack, the industry-leading defect tracking and project management tool. To schedule a […]

By |March 13th, 2007|Categories: News, press releases 2014 & before|Comments Off on TechExcel To Showcase DevPlan At 20th Annual SD West Conference