ServiceWise 9.3 Webinar

TechExcel is excited to announce the release of ServiceWise 9.3 with 50 new features and customer enhancements that significantly improve user experience and make managing IT service and customer help desk activities more agile and efficient.

With ServiceWise 9.3, incidents submitted can automatically spawn defects, change requests or requirements. While product management and development teams are scheduling, designing, implementing and testing for these items, all updates are reflected automatically back to the support incident. By integrating with ALM requirements in 9.3, TechExcel has completed the final piece needed for a complete integration and our customers can enjoy the best platform for a complete support and development experience.

 

By |April 24th, 2014|Categories: Events, Past Events|0 Comments