Accountant
We currently have an opening for an Accountant to join.
Job Description:
- Processing payments
- Updating financial spreadsheets with daily transactions.
- Tracking and reconciling bank statements.
- Creating and sending invoices, and following up with clients, suppliers, and partners as needed.
- Processing and preparing financial statements.
- Reviewing and performing audits on financial statements and reports.
- Keep track of accounts payable and accounts receivable.
- Any other billing or financial project assigned by management.
Qualifications:
- Requires master’s degree in accounting or finance
- Minimum one-year experience in accounting
- Salary: $73,135 to $86,000/year
Technical Support Engineer
We currently have an opening for a Technical Support Engineer to join our Lafayette office.
The Technical Support Engineer is responsible for providing world-class support to existing and prospective TechExcel customers. The Technical Support Engineer responds to customer inquiries via phone, email and web, diagnoses and analyzes problems, and provides solutions to customers.
Responsibilities may include:
- Provide telephone-based and electronic (email/web-based) technical support for TechExcel Products.
- Collaborate with software developers and QA in the development and maintenance of TechExcel business management software products
- Provide technical support to customers and recommend action plans to resolve technical issues to meet customer satisfaction
- Coordinate and support on-premise and hosted customers’ production upgrades from kickoff and planning through to system go-live and post-upgrade issue follow-ups
- Create and contribute to the development and maintenance of TechExcel documentation.
- Write SQL scripts to resolve database related problems.
- Provide Pre/Post Sales support to TechExcel Sales Team and Customers.
- Represent TechExcel to customers in a positive and professional manner.
Qualifications:
- B.S. degree in Information Technology, Computer Science, or a related field.
- Programming and SQL experience a plus.
- Quick learner and team player.
- Technical writing skills a plus.
Account Manager
We currently have an opening for an Account Manager to join our Lafayette office.
The Account Manager is responsible for cultivating and closing all sales within an assigned territory. Responsibilities include presenting technical product demonstrations of company’s software solutions, working closely with prospects and customers to identify opportunities while managing a 2-4 month sales cycle.
Responsibilities may include:
- Reaching out to “warm” leads, as produced through TechExcel’s marking and business development efforts.
- Cultivating own customer leads (ie, web searches, networking, phone efforts) to establish a healthy sales pipeline.
- Managing existing customer accounts in a specified territory and offering new products to help enhance customers’ business processes.
- Conducting product presentations to current and prospective customers.
- Meeting and exceeding monthly sales quotas.
Qualifications:
- 5+ years sales experience with enterprise business software, preferably within software development tools, HelpDesk, or CRM market.
- Experience selling software products to IT departments.
- Excellent technical abilities and technical aptitude.
- Experience conducting demos and presentations on software solutions.
- Proven track record of consistently exceeding sales quota.
- Independent, proactive and self-starter.
- Bachelor’s degree required.
QA Engineer
We currently have an opening for a QA Engineer to join our Lafayette office.
This is a great opportunity for someone to show off their passion for software and their solid testing skills. As a TechExcel QA Engineer, the right candidate will join the QA Team to debug software products through the use of systematic tests to develop, apply, and maintain quality standards for the company’s products.
Responsibilities may include:
- Developing, maintaining, and executing software test plans and test cases.
- Using regression testing, automation testing tools and stress testing tools to ensure the highest of product quality.
- Partnering with the Development and Support Teams to resolve escalated customer issues.
- Assisting with the ongoing development of a world-class QA Team. Providing feedback on topics such as best practices, team involvement and management structure, etc.
Qualifications:
- MS degree in Computer Science or related field
- QA experience with business software preferred
- QA management experience is preferred
- Excellent oral communication skills and technical writing skills
- Good SQL skills, and some programming experience preferred
- Quick learner and team player
- Willing to work hard to meet product release deadlines
- Mandarin language skills preferred (will work closely with QA team in China)
Software Engineer
We currently have an opening for a Software Engineer to join our Lafayette office.
The Software Engineer is responsible for helping to design and develop TechExcel’s world class products. This is a great opportunity for someone to show off their passion for software coding and their ability to work in a fast paced environment.
Responsibilities may include:
- Designing, prototyping, and developing enterprise Windows and Web applications and services in a dynamic and distributed team.
- Set up and maintain consistent development, QA and staging environments for multiple parallel code lines. Provide build and deploy support for these environments.
- Work with team to update build and release infrastructure to handle change with minimal disruption.
- Delivery of fully unit-tested code to QA.
Qualifications:
- M.S. or B.S. degree in computer science or a related field.
- Good oral and written communication skills.
- Excellent C++, C#, ASP.Net Web development skills (HTML, JavaScript, jQuery, CSS, ISAPI) Excellent DBMS (SQL) skills.
- Java experiences a big plus.
- Quick learner and team player.
- Willing to work hard.
- 2+ years of software design and programming experience.
Computer System Analyst
We currently have an opening for a Computer System Analyst to join our Lafayette office.
The Computer System Analyst is responsible for product development and unit testing. This position will work closely with product management and development teams on requirements and implementation as well as light testing.
Responsibilities may include:
- Design and develop enterprise windows and web applications
- Analyze software requirements, build processes, identify problems in software and application systems
- Perform technical root cause analysis and develop solutions to a variety of problems in software development process and implementation
- Work with the development team to update build and release infrastructure to handle changes with minimal disruption
- Define, develop and write software test plans and test cases
- Test and verify software codes
Qualifications:
- Master’s degree in Computer Science, Information System or related field
Financial Controller
We currently have an opening for a Financial Controller to join our Lafayette office.
The controller is accountable for all accounting operations of the company including production of financial reports, maintenance of accounting records and budgets.
Responsibilities may include:
- Develop and implement internal finance, accounting, billing and auditing procedures to improve the company’s financial management and control expenses
- AMaintain general ledgers, coordinate accounting and tax reporting activities and ensure results comply with generally accepted accounting principles
- Provide key financial information to company management to help drive growth and profitability management
- Recommend benchmarks against which to measure the performance of company operations
- Manage the production of the annual budget and forecasts
Qualifications:
- Master’s degree in Accounting
- CPA license in CA or other states
- 2 years work experience in accounting or financial management
- Proficient with Excel
Digital Marketing Specialist
We are looking for a Digital Marketing Specialist to join the team. This role is required to help acquire new leads and customers through various digital channels like SEO/SEM, Display Marketing, Social Media and content marketing. The candidate will be in charge of user acquisition strategy, execution, and optimization across digital marketing channels. With the creative work of this digital marketing specialist, we expect to drive greater brand awareness, increase lead generation, and increase customer engagement.
Responsibilities may include:
- Plan and implement lead nurturing campaigns, develop strategies to develop and optimize market response.
- Conduct A/B testing on ads performance on paid search channels including Google, Bing, and Capterra.
- Create and update digital content including assets such as landing pages and emails in TechExcel using templates. Implemented needed changes to landing page and email content to ensure it meets brand and compliance standard.
- Collect and analyze market sizing and segmentation data in the marketing process. Contribute to complex product road maps and conduct pricing/margin analysis.
- Assist marketing manager in coordinating and executing all transformative marketing activities related to email, landing page and web.
Qualifications:
- B.S. degree in marketing, public relations, communications, or a closely related field.
- Excellent oral communication and presentation skills.
- 1-year experience working in related field.
- Quick learner and team player.
Professional Services Engineer
Job Description: We have an opening for a Professional Services Engineer to join our Chapel Hill office. As a Professional Services Engineer, prospective and existing customers will look to you to be a technical expert on best practices for their implementation, upgrades, special projects and daily use of TechExcel’s software. You will serve as their guide throughout the process, helping the world’s top companies to efficiently deploy and use TechExcel’s solutions.
Responsibilities may include:
- Duties include, but are not limited to:
- Perform onsite consulting services, conduct training classes, and listen to pre- and post-sales customers to understand their needs, identify new requirements for products, and participate in the resolution of escalated customer issues.
- Train and support TechExcel’s sales team to ensure up to date knowledge of product offerings.
- Provide telephone-based and electronic (email/web-based) technical support for all TechExcel products. Write SQL scripts to resolve database related problems.
- Contribute to the development and maintenance of TechExcel’s internal knowledge sharing Knowledge Base.
- Develop competitive analysis, identify industry trends.
Qualifications:
- B.S. degree in Information System, Computer Science or a related field.
- At least 1 year of hands-on delivery of customer implementations and / or sales engineering plus 1 year of technical support experience.
- Excellent oral communication skills and presentation skills.
- Excellent customer service and problem solving skills.
- Excellent project management skills.
- Strong understanding of RDBMS (Oracle and MS SQL Server) and SQL.
- Knowledge of networking technologies and tools.
- Quick learner and team player.
- Willingness to travel nationally 20-50% of the time.