Can TechExcel ServiceWise be used to manage multiple user groups and processes?

Yes, you can create unlimited number of projects in TechExcel ServiceWise to manage different business processes throughout the organization. The project structure and workflow capabilities allow organizations to model and implement an unlimited number of business processes. Common uses include Incident and Problem management, Change management, HR, and Facilities management and operations. The project structure allows these processes to be unique, however, share data between processes when necessary.