Asset Configuration, CMDB, and Change Management software - ITIL
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Provide Accountability
Immediately identify the who, what, when, where and why of every setting and every change.
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Complete Audit Trail
Track changes across the infrastructure with a comprehensive audit trail.
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Improve Security and Compliance
Alert IT staff to unexpected activity and report on software license compliance or overuse.
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Integrate problem and change management
Plan, coordinate, and identify how problems and change requests affect existing configuration.
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Create a CMDB
Maintain information about the relationships that exist between IT assets, service records, problem records, user information, documentation, and more from a single integrated repository.
Benefits
- Accurate information on all Configuration Items
- Impact and trend analysis information for Problem Management and Change Management
- Better financial planning through clear identification of all assets and their relationships
