Overview
TechExcel ProjectPlan provides integrated project planning and resource management for IT managers and service teams. ProjectPlan gives managers complete control over project information, scheduling, and resource management through its real time integration with TechExcel ServiceWise and TechExcel CustomerWise. A clear view of project details derived directly from the underlying service management application provides managers greater insights to be derived from project data. ProjectPlan includes project management features such as: Gantt charts, resource scheduling, project baseline, milestone management, reporting, and process automation. ProjectPlan is the ideal tool to meet the ever-changing complexities of modern project management.
Benefits
- Complete control over any IT service and support project
- Improve project plans that span multiple departments: IT service, change management, and HR projects
- Centralize all project related documents and knowledge
- Intuitive interface gives users "at-a-glance" understanding of complete project scope and resource allocation
- Provides accountability for all phases of project from start to finish
Features
- Industry-Standards Compliance: support for industry-standard features minimize training time and make the most out of current investments.
- Gantt charts
- Resource scheduling
- Event calendar
- Critical paths
- Baseline comparison
- Integrated Project Planning for IT service and support: ProjectPlan provides the high-level planning features that seamlessly integrate with TechExcel service and support applications that provide detailed task management functions. ProjectPlan allows managers to drive projects using real-time data enabling better overall decision making and management.
- Knowledge Management: Shared knowledge between directors, managers, and implementation teams provides clear communication and a shared project vision. Link project information, requirements, designs, and other documents and share knowledge throughout the planning phase. The documents are then communicated to resources involved in the execution of the project.
- Promote teamwork and collaboration: Directors, Project managers, team members, and other stakeholders can access project plans over an intranet, extranet, or the Internet. ProjectPlan is built on a secure web-services model.
- Built-in reports and analysis: ProjectPlan reports provide project management the insight to identify and mitigate risks before they have a chance to affect the project. ProjectPlan reports also feature powerful historical analysis, enabling a company to analyze factors in past projects.
