Overview

DownloadPlus is an easy-to-use website management application for monitoring file downloads and analyzing website download activities. Integrated with TechExcel Service Suite, Download Plus improves sales lead generation, lead qualification, and software delivery. DownloadPlus enables businesses to enhance their web presence by integrating web activities with their customer records to improve sales and customer service.

DownloadPlus does not require any programming or HTML. With customer download activities tracked automatically, sales and marketing managers can accurately and intelligently qualify sales leads. DownloadPlus provides controlled download management for all downloadable files, from software products and documentation, to marketing materials and multimedia files.

Features and Functionality

• Powerful download management, customer survey, and comprehensive activity monitoring.
• Web site reporting to identify trends and enhance the customer experience.
• Integrates with existing FTP and HTTP servers.
• Seamless integration with TechExcel Service Suite - customer download and survey activity is automatically linked to the customer record and tracked along with the customer status.