News/Events

DevSuite Multi-site for Geographically Distributed Teams

When: 11AM PDT, May 9, 2012 • Click Here to Register Now

Director of Product Management, Jason Hammon will demonstrate how TechExcel’s DevSuite Multi-site architecture enables collaborative and flexible agile development across teams.
Modern software development involves multiple teams located across the globe. With built-in Multi-site support, DevSuite 9.0 enables globally distributed teams to work and collaborate as if co-located by providing each team with a local server from which they can perform all their tasks. This server automatically syncs all changes with a System Master Site. Enabling LAN-speed over the WAN for daily operations like viewing and editing tasks, reporting, and downloading design documents. This can easily save 20+ minutes a day per team member. When totaled throughout the year, this becomes a significant cost saving as well as leading to gains in productivity and quality.

The DevSuite Multi-site architecture also provides 24x7 availability and can easily scale by adding additional servers to meet the increased demand for processing power or distribution.

What's new in DevSuite 9.0

When: 11AM PDT, April 25, 2012 • Click Here to Register Now

Senior Product Manager, Alex Perec will demonstrate all new features and enhancements of DevSuite 9.0 in detail.
The latest version of DevSuite features:

  • Multi-site support for globally distributed development
  • MS Word integration for requirements and specifications
  • Full application lifecycle traceability
  • Sprint planning views
  • Native iPad and Android tablet applications
  • DevSpec Light and KnowledgeWise Light available for existing DevTrack users

Announcing DevSuite 9.0

Dr. Tieren Zhou, CEO and President of TechExcel will unveil the latest version of DevSuite, featuring Multi-site for global teams.
In this 30 minute webinar, Dr. Zhou will show:

  • How DevSuite 9.0 enables collaborative and flexible agile development across teams
  • The use of Word to create, auto import, and edit requirements. As well as, perform dynamic exports and two-way syncs with online Wiki Editor and Word documents
  • Ways to provide project leaders with a single interface for managing Agile, traditional,and hybrid methodologies across multiple teams
  • The new iPad and Android tablet applications for portfolio level reporting and document management
  • Better User Experience: The completely redesigned GUI further simplifies requirements management and sprint planning

TechExcel User Conference

Fusion 2011

When: September 25 – 28, 2011
Where: Washington, DC • Gaylord National Hotel and Convention Center

IT executives, business leaders, and service management implementers — UNITE!

Learn how you can leverage service management best practices and innovations like cloud computing, software as a service, and virtualization to bring business value to your organization. Jointly hosted by industry icons itSMF USA and HDI, only FUSION 11 can bring together the greatest minds and the most respected practitioners to facilitate a total immersion experience into today’s most relevant service management topics Learn More

Campus Technology

When: July 25 – 28, 2011
Where: Boston, MA • Seaport World Trade Center

Campus Technology’s information-rich program is presented in a variety of meeting structures and designed to maximize peer networking and collaborative opportunities. Our Workshops, Breakout Sessions, General Sessions and Executive Briefings offer big-picture overviews of the latest digital trends, or deep-dive exploration of specific technologies for seamless integration into your personal campus initiatives.

Whether you're a Provost, CTO, IT Director/Manager, Dept. Chair, Faculty member or in Media/Library Services, you'll find sessions suitable for your unique campus challenge and level of experience. Learn More

Webinar: Transitioning the Traditional Help Desk into Self-Service Service Desk

Watch the Recorded Webinar Now

The word 'help' isn't specific enough to the service provided by IT - all the extra calls and e-mails can really reduce the amount of time your support team has to help staff with IT-related issues. Simply changing the name and offering a web interface where staff can go and help themselves with issues or problems can have a dramatic impact. Whether you are new to self-service or improving your current offering, this webinar will provide concrete advice and ideas on self-service.

Key topics this webinar will explore include:

  • areas for automation
  • self-service options
  • self-help options
  • and much more!

Click here to watch this session, presented by industry veteran Rick Jönsson, that explores self-service options.

Quality Management for Agile Projects

Watch the Recorded Webinar Now

DevSuite is a highly configurable ALM solution designed to meet the unique needs of each customers’ development processes. This live 60 minute presentation will demonstrate how you and your organization can also improve the quality of your products through enhanced test management and efficiency with agile building blocks that can be added to any process.

The following new features of v8.3.1, as well as others, will be covered in this one-hour webinar:

  • Adding agile building blocks to your current development processes
  • Keeping requirements and specifications in focus through development and testing
  • Traceability through all stages of development and testing
  • How higher quality processes can lead to better products

View the recorded webinar here to learn how how TechExcel DevSuite can help you and your organization improve efficiancy and communication through all phases of development.

Webinar: What's New with ServiceWise 8.6

Watch the Recorded Webinar Now

Learn what's new with TechExcel's latest version of ServiceWise, a configurable IT and customer support solution made to meet the unique needs of your business processes. Whether you currently work with ServiceWise or are looking to move your company over to ServiceWise, this webinar will highlight the benefits of this easy-to-use ITSM solution.

The following new features of v8.6, as well as others, will be covered in this one-hour webinar:

  • Service Catalog
  • Multi-tiered Email Approval Process
  • Setup & configuration

View the recorded webinar here to learn how TechExcel ServiceWise can help you and your organization design a better service desk guaranteed to improve customer satisfaction and increase overall team efficiency.

Contact Support

US West Coast:

(925) 871-3900 ext 4
on business days
between 8:30am and 5:30 pm PT.

US East Coast:

(919) 402-1386
on business days
between 8:30am and 5:30 pm ET.

EMEA

+44 (0)20 7470 5650
on business days
between 8:30am and 5:30 pm GST