ITIL® is a registered trade mark of the Cabinet Office
IT Infrastructure Library® is a registered trade mark of the Cabinet Office
TechExcel services more than 1,500 customers in 43 countries and regions in the world, including 20% of global top 500 enterprises.
Awards TechExcel DevSuite Received
Awards TechExcel DevTrack Received
Awards TechExcel DevTest Received
Awards TechExcel DevSpec Received
Awards TechExcel DevPlan Received
Awards TechExcel Portfolio Received
Awards TechExcel ServiceWise Received
Awards TechExcel CustomerWise Received
Having our internal QA teams and studio development teams on the same system enables us to improve our communication and more efficiently coordinate our workflow throughout various parts of the company.
- VP of Quality Assurance Jim Summers
TechExcel had what we were looking for: a scalable support center solution that gave us the option to add more CRM functionality down the road. Not only did their product make more sense than any of the other products I had seen, but it cost less than half of what other vendors were charging for their products.
- Director of Services and Support Jim Battaglieri
As a result of implementing DevTrack, Jenny Craig's Information Systems department now has the ability to more effectively generate informative reports, oversee and balance employee workloads, access historic records, and manage our change control process. In addition, we have increased visibility to issues such as change requests, enhancements and tasks, as well as their owners, statuses and time estimates. We're pleased with the results DevTrack has realized for us so far, and look forward to continued cost savings and program enhancements in the future.
- Manager, Quality Assurance Darren Conway