Careers

At TechExcel, Inc., our approach is simple: we take the time to hire the best and the brightest so that we can empower our employees to get the job done right. We believe in hard work, a creative work environment and the commitment to TechExcel's future.

TechExcel is headquartered in Lafayette, CA, just outside of San Francisco. With offices located in North Carolina, the United Kingdom and China, TechExcel brings together talented professionals from around the world with diverse backgrounds to design and deliver world-class solutions.

TechExcel employees enjoy a competitive salary, outstanding benefits package and the opportunity to excel in challenging and rewarding roles.

If you are looking for a change and ready for a challenge, we want to hear from you!

California Office:

• QA Engineer

  Job Description:	To Apply:
  We have an immediate opening for a QA Engineer to join our Lafayette office. This is a great opportunity for someone to show off their passion for software and their solid testing skills! As a TechExcel QA Engineer, the right candidate will join the QA Team to debug software products through the use of systematic tests to develop, apply, and maintain quality standards for the company’s products.	Send Your Resume To: careers@techexcel.com
  Responsibilities may include:
  Developing, maintaining, and executing software test plans and test cases. Using regression testing, automation testing tools and stress testing tools to ensure the highest of product quality. Partnering with the Development and Support Teams to resolve escalated customer issues. Assisting with the ongoing development of a world-class QA Team. Providing feedback on topics such as best practices, team involvement and management structure, etc.
  Qualifications:
  MS degree in Computer Science or related field. QA experience with business software preferred. QA management experience is preferred. Excellent oral communication skills and technical writing skills. Good SQL skills, and some programming experience preferred. Quick learner and team player. Willing to work hard to meet product release deadlines. Mandarin language skills preferred (will help manage QA team in China).

• Software Engineer

  Job Description:	To Apply:
  We have an immediate opening for a Software Engineer to join our Lafayette office. This is a great opportunity for someone to show off their passion for software coding and their ability to work in a fast paced environment. The Software Engineer is responsible for helping to design and develop TechExcel’s world class products.	Send Your Resume To: careers@techexcel.com
  Responsibilities may include:
  Designing, prototyping, and developing enterprise Windows and Web applications and services in a dynamic and distributed team. Set up and maintain consistent development, QA and staging environments for multiple parallel code lines. Provide build and deploy support for these environments. Work with team to update build and release infrastructure to handle change with minimal disruption. Delivery of fully unit-tested code to QA.
  Qualifications:
  M.S. or B.S. degree in computer science or a related field. Good oral and written communication skills. Excellent C/C++ and DBMS (SQL) skills. Experience with InstallShield is required. Quick learner and team player. Willing to work hard. 2+ years of software design and programming experience.

• Senior Visual Designer

  Job Description:	To Apply:
  We have an opening for a Senior Visual Designer to join our Lafayette office. As a Sr. Visual Designer, you will help create and maintain high quality products for the corporate web site, Windows client applications and print materials. You will be responsible for the design and production of web standard HTML pages and eye-catching graphics for web and print uses.	Send Your Resume To: careers@techexcel.com
  Responsibilities may include:
  Creating HTML pages and graphics for TechExcel's corporate website. Producing HTML-based newsletters and Flash banners for marketing purposes. Creating visual designs that address business, brand and user requirements. Partnering with developers and engineers to deliver the final product. Designing print materials such as product brochures, conference invitations and postcards.
  Qualifications:
  Bachelor's degree in Graphic Design, Digital Media Design or related field. At least 3+ years experience as a key member of a design team participating in the complete website development lifecycle. Mastery of Adobe Photoshop, Illustrator, InDesign, Dreamweaver, Flash. Must demonstrate strong prototyping skills using Macromedia Flash, HTML. Must demonstrate outstanding design talent and creativity. Solid understanding of graphic design and interaction design principles. Must have solid understanding of website design and client application design. Excellent interpersonal and communication skills. Ability to work independently as well as in cross-functional groups.

• Marketing Product Manager

  Job Description:	To Apply:
  We have an opening for a Marketing Product Manager to join our Lafayette office.	Send Your Resume To: careers@techexcel.com
  Responsibilities may include:
  Define and drive product vision, design, and feature set. Create and manage overall product schedules. Author technical specifications that include functional descriptions of the technologies, envisaged usage cases, customer scenarios, and detailed prioritized requirements lists. Drive communication and cross-group collaboration. Recognize and solve problems affecting product development, including staffing, quality and schedules. Standardize development procedures and training development team. Work with Quality Assurance (QA) team to identify continuous opportunities to improve product quality.
  Qualifications
  Bachelor's degree required; Degree in Computer Science preferred. Must have ability of design, creativity, technical depth, and understanding of algorithms. Must have analytical skills to establish and maintain measures of performance, and interpersonal skills sufficient to effectively discuss issues/challenges within development team and with other team leaders.

• Professional Services Engineer

  Job Description:	To Apply:
  We have an immediate opening for a Professional Services Engineer to join our Lafayette office. This is a great opportunity for someone to show off their passion for technology and their customer support skills! Customers look to our Professional Services Engineers be a technical expert on best practices for their implementation, upgrades, special projects and daily use of TechExcel’s software. Professional Services Engineers serve as their guide throughout the process, helping the world’s top companies to efficiently deploy and use TechExcel’s solutions.	Send Your Resume To: careers@techexcel.com
  Responsibilities may include:
  Professional Services: Perform onsite consulting services, conduct training classes, and listen to pre- and post-sales customers to understand their needs, identify new requirements for products, and participate in resolution of escalated customer issues. Sales Support: Train and support TechExcel's sales team to ensure up to date knowledge of product offerings. Industry Expertise: Develop competitive analysis, identify industry trends.
  Qualifications:
  B.S. degree in Information System, Computer Science or a related field. At least 1-2 years of hands-on delivery of customer implementations and / or sales engineering. Excellent oral communication skills and presentation skills. Excellent customer service and problem solving skills. Excellent project management skills. Strong understanding of RDBMS (Oracle and MS SQL Server) and SQL. Knowledge of networking technologies and tools. Quick learner and team player. Willingness to travel nationally up to 50% of the time.
  Preferred but not required:
  Programming experience. Familiarity with IT and Service Management processes (e.g. ITIL) and/or Software Development Process/Methodologies (e.g. Agile, Waterfall).

• Technical Support Engineer

  Job Description:	To Apply:
  We have an immediate opening for a Technical Support Engineer to join our Lafayette office. This is a great opportunity for someone to show off their technical know-how as well as their passion for customer support! The Technical Support Engineer is responsible for providing world-class support to existing and prospective TechExcel customers. The Technical Support Engineer responds to customer inquiries via phone, email and web, diagnoses and analyzes problems, and provides solutions to customers.	Send Your Resume To: careers@techexcel.com
  Qualifications:
  B.S. degree in Information Technology, Computer Science, or a related field. Excellent oral communication and presentation skills. Excellent customer service skills (with at least 1 year support experience). Strong knowledge of relational database management theory and practice. Experience in Windows operating systems and managing web sites on Microsoft server platforms. Programming and SQL experience a plus. Quick learner and team player.
  Responsibilities may include:
  Provide telephone-based and electronic (email/web-based) technical support for TechExcel Products. Create and contribute to the development and maintenance of TechExcel's internal knowledge sharing "Knowledge Base". Write SQL scripts to resolve database related problems. Pre/Post Sales support to TechExcel Sales Team and Customers. Represent TechExcel to customers in a positive and professional manner.

North Carolina Office:

• Professional Services Engineer

  Job Description:	To Apply:
  We have an immediate opening for a Professional Services Engineer to join our Chapel Hill office. This is a great opportunity for someone to show off their passion for technology and their customer support skills! Customers look to our Professional Services Engineers be a technical expert on best practices for their implementation, upgrades, special projects and daily use of TechExcel’s software. Professional Services Engineers serve as their guide throughout the process, helping the world’s top companies to efficiently deploy and use TechExcel’s solutions.	Send Your Resume To: careers@techexcel.com
  Responsibilities may include:
  Professional Services: Perform onsite consulting services, conduct training classes, and listen to pre- and post-sales customers to understand their needs, identify new requirements for products, and participate in resolution of escalated customer issues. Sales Support: Train and support TechExcel's sales team to ensure up to date knowledge of product offerings. Industry Expertise: Develop competitive analysis, identify industry trends.
  Qualifications:
  B.S. degree in Information System, Computer Science or a related field. At least 1-2 years of hands-on delivery of customer implementations and / or sales engineering. Excellent oral communication skills and presentation skills. Excellent customer service and problem solving skills. Excellent project management skills. Strong understanding of RDBMS (Oracle and MS SQL Server) and SQL. Knowledge of networking technologies and tools. Quick learner and team player. Willingness to travel nationally up to 50% of the time.
  Preferred but not required:
  Programming experience. Familiarity with IT and Service Management processes (e.g. ITIL) and/or Software Development Process/Methodologies (e.g. Agile, Waterfall).

• Technical Support Engineer

  Job Description:	To Apply:
  We have an immediate opening for a Technical Support Engineer to Chapel Hill office. This is a great opportunity for someone to show off their technical know-how as well as their passion for customer support! The Technical Support Engineer is responsible for providing world-class support to existing and prospective TechExcel customers. The Technical Support Engineer responds to customer inquiries via phone, email and web, diagnoses and analyzes problems, and provides solutions to customers.	Send Your Resume To: careers@techexcel.com
  Qualifications:
  Provide telephone-based and electronic (email/web-based) technical support for TechExcel Products. Create and contribute to the development and maintenance of TechExcel's internal knowledge sharing "Knowledge Base". Write SQL scripts to resolve database related problems. Pre/Post Sales support to TechExcel Sales Team and Customers. Represent TechExcel to customers in a positive and professional manner.

• Software Engineer

  Job Description:	To Apply:
  This is a great opportunity for someone to show off their passion for software coding and their ability to work in a fast paced environment. The Software Engineer is responsible for helping to design and develop TechExcel’s world class products.	Send Your Resume To: careers@techexcel.com
  Qualifications:
  Designing, prototyping, and developing enterprise Windows and Web applications and services in a dynamic and distributed team. Set up and maintain consistent development, QA and staging environments for multiple parallel code lines. Provide build and deploy support for these environments. Work with team to update build and release infrastructure to handle change with minimal disruption. Delivery of fully unit-tested code to QA.

UK Office:

• Marketing Manager, EMEA

  Job Description:	To Apply:
  Currently, we have an opening for a Marketing Manager, EMEA to join our Lafayette, CA office. Upon successful completion of internal training conducted in our Lafayette, California office, the Marketing Manager, EMEA will then be transferred to our London office to focus on growing sales in the EMEA region. The Marketing Manager, EMEA will be responsible for providing strategic direction for both outbound and inbound marketing initiatives for the EMEA region. This is a great opportunity for a self-sufficient and results-oriented marketing professional to take ownership of a rapidly growing company's marketing efforts in the EMEA market.	Send Your Resume To: careers@techexcel.com
  Responsibilities may include:
  Manage regional (EMEA) marketing strategy based on corporate messaging, with a focus on increased corporate and product brand awareness in EMEA. Assist outbound marketing design and execution, including the development of area-specific messaging, competitive positioning, and networking. Assist in the development and promotion of comprehensive marketing materials (brochures, whitepapers, sales presentations, etc). Lead the design and implementation of print and online advertising programs for the EMEA market – based on corporate messaging. Participate and drive EMEA PR activities including authoring press releases and magazine articles and identifying other strategic PR opportunities. Interface with EMEA analysts, to convey product vision and strengths. Analyze and track competitors, recommend market responses to competitor actions, and regularly communicate changes and positioning of the competitive landscape to the management team.
  Qualifications:
  Minimum 2+ years of marketing management experience in enterprise software or high tech. Self-starter who requires minimal support, and possesses the ability and desire to constantly learn new methodologies, applications, etc – through hands on experience, as well as aggressive research. Expert on international marketing strategies, techniques and building global communities. Team-player who possesses a high degree of professionalism, integrity, intellectual curiosity and who demonstrates a cooperative team spirit. Excellent communication and presentation skills. Solid computer skills (PowerPoint, Word, Excel, Internet). Comfort working in a collaborative team environment across functional areas (e.g. sales, marketing, product development and customer support). Excitement and enthusiasm for working in an entrepreneurial environment. Multi-lingual (Particularly - French, German, Spanish, Italian). Bachelor’s degree or above.

• Professional Services Engineer

  Job Description:	To Apply:
  We have an immediate opening for a Professional Services Engineer to join our UK office. This is a great opportunity for someone to show off their passion for technology and their customer support skills! Customers look to our Professional Services Engineers be a technical expert on best practices for their implementation, upgrades, special projects and daily use of TechExcel’s software. Professional Services Engineers serve as their guide throughout the process, helping the world’s top companies to efficiently deploy and use TechExcel’s solutions.	Send Your Resume To: careers@techexcel.com
  Responsibilities may include:
  Professional Services: Perform onsite consulting services, conduct training classes, and listen to pre- and post-sales customers to understand their needs, identify new requirements for products, and participate in resolution of escalated customer issues. Sales Support: Train and support TechExcel's sales team to ensure up to date knowledge of product offerings. Industry Expertise: Develop competitive analysis, identify industry trends.
  Qualifications:
  B.S. degree in Information System, Computer Science or a related field. At least 1-2 years of hands-on delivery of customer implementations and / or sales engineering. Excellent oral communication skills and presentation skills. Excellent customer service and problem solving skills. Excellent project management skills. Strong understanding of RDBMS (Oracle and MS SQL Server) and SQL. Knowledge of networking technologies and tools. Quick learner and team player. Willingness to travel nationally up to 50% of the time.
  Preferred but not required:
  Programming experience. Familiarity with IT and Service Management processes (e.g. ITIL) and/or Software Development Process/Methodologies (e.g. Agile, Waterfall).

• Account Manager

  Job Description:	To Apply:
  Currently, we have an opening for an Account Manager, EMEA to join our Lafayette, CA office. Upon successful completion of internal training conducted in our Lafayette, California office, the Account Manager, EMEA will then be transferred to our London office to focus on growing sales in the EMEA region. This is a great opportunity for someone who is tech-savvy and wants to take their sales career to the next level! The Account Manager will be responsible for cultivating and closing all sales within his/her assigned territory. Responsibilities include presenting technical product demonstrations of TechExcel's entire suite of software solutions, working closely with customers and prospects to identify opportunities while managing a 2-4 month sales cycle, and meeting monthly sales quotas.	Send Your Resume To: careers@techexcel.com
  Qualifications:
  2-5 years of sales experience with enterprise business software, preferably in the software development tools, HelpDesk, or CRM market. Excellent technical abilities and in depth knowledge of both the CRM and Help Desk markets. Experience demonstrating and selling CRM/Help Desk software solutions. Proven track record of consistently exceeding sales quota. Excellent written and oral communications skills and a solid team-player attitude. German language skills required (additional languages a plus!). Bachelor's degree required. Desire to relocate to the UK.

Technical excellence is the driving force behind the success of TechExcel. This success is achieved by hiring software engineering professionals with advanced degrees from top universities. In addition, TechExcel continues to invest company resources by keeping its en gineering professionals current with today's fast-paced, changing technologies, and advanced Microsoft training and certification.

TechExcel supports workplace diversity and is an equal opportunity employer.